Common issues and fixes

Jailed Shells & Shared Hosting

See guide Jailed Shells & Shared Hosting

Error /bin/Bash xxx Permission denied

When running a backup you might get an error that looks like.

/bin/bash: /tmp/rclone-aws Permission Denied

Our scripts run from the tmp folder, but if your tmp folder is mounted with NOEXEC you will see an error where bash is not allowed to run the script.

SnapShooter Fix

In SnapShooter you can tell the backup engine to use the users home directory instead of the tmp directory.

Edit the server connection and uncheck this box:

Mount fix

mount -o remount exec /tmp


Was this page helpful?

Thank you for helping us improve!