How can we help?

Common issues and fixes

Learn how to fix the most common backup issues with backups

Simon Bennett]
Simon Bennett
Last Updated: Nov 15, 2020
Table of Contents

# Jailed Shells & Shared Hosting

See guide Jailed Shells & Shared Hosting

# Error /bin/Bash xxx Permission denied

When running a backup you might get an error that looks like.

/bin/bash: /tmp/rclone-aws Permission Denied

Our scripts run from the tmp folder, but if your tmp folder is mounted with NOEXEC you will see an error where bash is not allowed to run the script.

SnapShooter Fix

In SnapShooter you can tell the backup engine to use the users home directory instead of the tmp directory.

Edit the server connection and uncheck this box:

Use Home instead of temp

Mount fix

mount -o remount exec /tmp

Did you find this article helpful?